{"id":275,"date":"2015-11-11T12:47:31","date_gmt":"2015-11-11T11:47:31","guid":{"rendered":"http:\/\/www.centroarco.com\/?p=275"},"modified":"2020-03-24T12:26:35","modified_gmt":"2020-03-24T11:26:35","slug":"objeciones-dudas-o-excusas","status":"publish","type":"post","link":"https:\/\/www.centroarco.com\/en\/2015\/11\/11\/objections-doubts-or-excuses\/","title":{"rendered":"Objections: Doubts or Excuses?"},"content":{"rendered":"<a href=\"http:\/\/www.centroarco.com\/wp-content\/uploads\/2015\/11\/shield-417828_640.jpg\"><img loading=\"lazy\" class=\"alignnone  wp-image-276\" src=\"http:\/\/www.centroarco.com\/wp-content\/uploads\/2015\/11\/shield-417828_640.jpg\" alt=\"shield-417828_640\" width=\"233\" height=\"154\" srcset=\"https:\/\/www.centroarco.com\/wp-content\/uploads\/2015\/11\/shield-417828_640.jpg 640w, https:\/\/www.centroarco.com\/wp-content\/uploads\/2015\/11\/shield-417828_640-300x200.jpg 300w\" sizes=\"(max-width: 233px) 100vw, 233px\" \/><\/a>\u00a0<strong>\u00a0 \u00a0<\/strong><\/p>\n<p>Facing objections from a client is part of the sales process that salespeople face daily. Experience and training help you to respond to a number of objections, which obviously are always limited when they are doubts and not excuses.<\/p>\n<p>I believe it is important to differentiate between the two types of objections: doubts and excuses.<\/p>\n<p>Doubts are reasonable objections that the customer may have for various reasons such as the price, insecurity in the provider, lack of excitement with the business, lack of some characteristic of the product that they consider necessary\u2026 All of these objections and many others that may arise in the process of sales are limited and can receive a different response.<\/p>\n<p>The difference between doubts and excuses is that in the latter the client has no interest in the product or service. In these circumstances there are two possibilities; try to generate an interest in the potential customer, but not fail in the attempt, or directly put an end to the presentation in professional manner and not lose the time.<\/p>\n<p>Time is of utmost value in our society where everything goes fast so do not lose it.<\/p>\n<p>Susana S\u00e1nchez<\/p>\n<p>Consultora formaci\u00f3n","protected":false},"excerpt":{"rendered":"<p>\u00a0\u00a0 \u00a0 Facing objections from a client is part of the sales process that salespeople face daily. Experience and training help you to respond to a number of objections, which obviously are always limited when they are doubts and not excuses. I believe it is important to differentiate between the two types of objections: doubts<\/p>\n","protected":false},"author":1,"featured_media":1113,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Objections: Doubts or Excuses? - Center for High Commercial Performance<\/title>\n<meta name=\"description\" content=\"La diferencia de las dudas y las excusas es que en esta \u00faltima el cliente no tiene ning\u00fan inter\u00e9s en el producto o servicio.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.centroarco.com\/2015\/11\/11\/objeciones-dudas-o-excusas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Objections: Doubts or Excuses? 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