HELP THE CLIENT WITH SOLUTIONS
The value of our proposal is in its ability to adapt to the needs of the customer. Help them to decide!
Being able to ask with the ability to understand the needs of our client and to listen to them actively.
CONCENTRATE ON THE CLIENT
Traditional selling focuses on the benefits of service or price. In the consultation you must focus the business’s knowledge of the customer and its services to the behavior of the customer.
You should make your customers confident in your technical knowledge.
Main points of consultative sales: build trust, focus on the customer, assess customer needs and determine solutions. The value of your proposal is directly proportional to your ability to customize it to each client.
Consultative sale = helping your client to positively develop their business.
Escrito por: Susana Sánchez